Our story is pretty simple. My name is Mark Draa, and I am the founder and owner of Home Computer Help. Because I’ve been working with computers since 1982, I’ve seen just about everything that has come along. I worked for 22 years doing desktop and network computer support in the actuarial and pension consulting industry. Since starting Home Computer Help in 2004, I have found that I truly enjoy meeting my customers one-on-one, and helping them with their computer issues. They say that if you do what you love, it’s not really work. Well, that pretty much where I am, I really love getting out and meeting folks, their dogs and kids. You really feel you are helping – and that’s a great feeling.
We’re a family business – My wife Barbara answers the phone, handles all of the appointment scheduling and other office duties. I couldn’t do this job without her. My son Brian, who has been with me for almost 5 years now, does both field and remote support.
We provide friendly, knowledgeable support, and we won’t talk down to you. We realize that everyone has their field of expertise, but for most people, that doesn’t include computers. We’d love to be your personal IT department — It’s what we do best. Call Home Computer Help today and see for yourself!