Our story is pretty simple. My name is Mark Draa, and I am the founder and owner of Home Computer Help. Because I’ve been working with computers since 1982, I’ve seen just about everything that has come along. I worked for 22 years doing desktop and network computer support in the actuarial and pension consulting industry. Since starting Home Computer Help in 2004, I have found that I truly enjoy meeting my customers one-on-one, and helping them with their computer issues. They say that if you do what you love, it’s not really work. Well, that pretty much where I am, I really love getting out and meeting folks, meeting their dogs and kids. You really feel you are helping – and that’s a great feeling.
My wife and I have been helping to “rescue” and foster ex-racing greyhounds (who get along surprising well with our cat) since 1998 so I am very comfortable with our customers’ pets. We foster through “Going Home Greyhounds” . Check them out, and if you have room in your heart, consider adopting the greatest dog in the world.
My wife Barbara answers the phone, handles all of the appointment scheduling and other office duties. I couldn’t do this job without her.
My son Brian is the latest addition to our company’s technical staff, making customer calls for 3 years now. Brian has been a great addition to the HCH family team.
In a nutshell, that’s our story. Please call us if you have any questions!